FAQs

1. What is Easy Read?

Easy Read is a method of presenting information in a simple, clear format to make it easier to understand. Easy Read documents use short sentences, plain language, and images to support comprehension. This format is especially useful for people with learning difficulties and disabilities, reading difficulties, or learning impairments.

2. Who can benefit from Easy Read?

Easy Read content is designed to support:

  • People with learning difficulties in adults

  • People with dyspraxia and reading challenges

  • People with reading disability, reading disorder, or reading impairment

  • Individuals with ADHD or other learning difficulties

  • Anyone who needs information presented in a way that is easier to understand

Easy Read also helps organisations provide accessible communication services to a wider audience.

3. What types/kinds of learning disabilities does Easy Read help with?

Easy Read materials are particularly effective for people with:

  • Dyslexia and reading difficulties literacy issues

  • ADHD and other learning difficulties care needs

  • Memory or processing challenges

  • Any condition where accessibility for learning difficulties is important

4. What services does Luma EasyRead offer?

We create Easy Read documents and accessible communication services for organisations, charities, and public services. This includes:

  • Converting documents into Easy Read format

  • Producing Easy Read websites and Easy Read online content

  • Providing guidance and support for learning disabilities in communications

  • Helping organisations meet accessibility standards for those with reading difficulties

5. How do I get a document converted into Easy Read?

  1. Contact us via info@lumaeasyread.co.uk or our website form.

  2. Send the document or information you want to make accessible.

  3. We’ll provide a quote and timeline to convert it into Easy Read format to ensure it is easier to understand for everyone.

6. Is Easy Read content legally required?

Easy Read is not legally required in every situation, but it is considered best practice for accessibility. Certain organizations, especially public services and healthcare providers, may be legally required to provide information in accessible formats.

7. How long does it take to create Easy Read documents?

  • Small documents usually take 2–5 working days.

  • Longer or more complex materials may take 1–2 weeks.

  • We provide estimated timelines for all content to ensure clarity and quality.

8. Why is Easy Read important?

Easy Read helps remove challenges of reading and ensures everyone can access important information. It supports literacy and comprehension for individuals with learning difficulties, reading disabilities, or learning impairments.

9. Can Easy Read content be used online?

Yes! We create Easy Read online content and Easy Read websites so digital information is accessible to everyone, including people with reading difficulties, cognitive challenges, or other barriers.

10. Is Easy Read used by the NHS?

Yes! The Easy Read NHS format is widely used in healthcare settings to ensure patients with learning difficulties can understand important health information. We can help organisations create NHS-style Easy Read documents.

11. How do Easy Read documents improve accessibility?

  • They make text easier to understand for people with reading impairments or literacy challenges.

  • They reduce reading disorder barriers.

  • They help organisations provide accessible communication services for those with learning difficulties care needs.

12. How do I contact Luma EasyRead?

  • Email: info@lumaeasyread.co.uk

  • Our website contact form

We provide support for learning disabilities, Easy Read format content, and guidance on making your documents and websites accessible to everyone.